FAQ

Frequently Asked Questions About Our Fingerprinting, Notary and Background Check Services 

  • What is Your Service Policy?

    In the event of a rejected fingerprint card(s) after being sent, reviewed, and submitted to the appropriate entity, we will conduct another fingerprinting session for the client, but it must be within 30 days of the last appointment. We will not charge the client for processing the fingerprinting card but will charge a travel fee.


    Payment must be made prior to the appointment in order to reserve the appointment time for all mobile appointments.


    It is imperative that you are ready for the set appointment time. For every 5 min waiting for the client, we will charge an additional $5 + the processing fee.


    If a situation occurs and the client fails to follow the directions of our technicians during the scheduled appointment and causes the fingerprints and/or the FD-258 card to be unusable, the client will be charged for a replacement card plus a processing fee.


    Additional fees are to be paid in full prior to the completion of the appointment. If you fail to comply it may result in the termination of the appointment and no refund.


    Fees are NONREFUNDABLE!!! If you do not show up to the appointment at the time selected, THERE WILL BE NO REFUND!!!! You will need to book and pay for another appointment.


    An appointment is needed.

  • What do I need to bring?

    Depending on the appointment, you will need one of the following:


    • Drivers License
    • State ID if you’re under 21
    • Social Security Card
    • Passport
    • ORI Number
    • CRD Number
    • Personal Information
    • Reason For Fingerprinting

  • Do you do mobile appointments?

    Yes by appointment only. Be sure to add as an add-on in addition to the service needed

  • Do you do ink or live scan?

    Our company performs both ink and live scan appointments.

  • What payment methods do you accept?

    We accept payments of EXACT cash or Debit/Credit

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